Red Flexible Mini Photo/Video Tripod

WARRANTY

POLICY

Fovitec International, USA Inc. warrants its Fovitec, StudioPRO, and Fovitec StudioPRO-branded products against missing components and defects in manufacturing and assembly for a period of 30 days, starting the original date of purchase. LED and monolight products (SKUs with prefixes beginning with SP11, SPK11, SP20, and SPK20) are covered for a period of 1 year.

EXCLUSIONS AND LIMITATIONS

This warranty does not cover normal-use wear and tear or intentional destruction or mishandling of Fovitec products. Damaged goods caused by excess moisture, power surges, drops, or natural phenomenon are also not eligible. All items refurbished by a third party, sold by an unauthorized distributor, or specifically marked “Final Sale” are not covered under Fovitec’s warranty program.

RETURNS AND EXCHANGES

POLICY

Products covered under Fovitec's warranty may be returned or exchanged in the case of defects or missing components. All orders fulfilled by Fovitec through Fovitec.com, Amazon.com, or eBay.com must have documentation of product issues before refunds or exchanges are processed.

ABOUT RETURNS

The customer may return any undamaged product with intact packaging within 30 days to receive a full refund on his/her order. Shipping fees from expedited delivery charges will not be reimbursed. Outside of defective, mislabeled, or incorrectly shipped items, customers must pay for return shipping. Refunds will be issued to the customer upon receipt of the item at a Fovitec warehouse.

For products purchased through Amazon.com, returns should be handled through the Amazon platform. Please go to https://www.amazon.com/gp/your-account/order-history and select your order to begin the return process. All products purchased on Amazon and fulfilled by Amazon are not shipped by Fovitec, and complaints about shipment and delivery should be directed to Amazon customer service at 1(888)280-4331.

ABOUT EXCHANGES

Defective or missing items are covered by Fovitec's warranty. Customers will be shipped a replacement part of unit upon receipt of proper documentation (Order Number, Statement of Issue, and images of defective products) and physical return of defective items at a Fovitec warehouse. Customers will be provided with free-of-charge return shipping labels for defective products by Fovitec Support.